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Customer Service - Shipping Rep

Mississauga, ON · Manufacturing

Customer Service/Shipping/administration opportunity with a world-class, flourishing manufacturer.

Are you someone who appreciates high standards of quality and customer service? Are you a go-getter with excellent multi-tasking and organization skills?

Our client is looking for the newest member to join the Customer Service Team in their state-of-the-art facility in Mississauga, ON. This role will be a blended position consisting of Customer Service, Shipping Rep. The selected candidate must be comfortable to work within the Warehouse and Office environment. The successful candidate will get to join an industry leader that values commitment to excellence in Quality, Delivery, and Customer Service while ensuring a strong focus on employee safety and wellness. The ideal candidate will be energetic, friendly, express an upbeat personality and be able to handle the pressure of multitasking.

 

Responsibilities

  • Entering data fast and accurately
  • Collecting EDI releases
  • Creating Invoices, Packing slips, Bill of Ladings, Customs documentation
  • Working with customer portals
  • Arranging pickups through carriers
  • Communicating with clients via phone, email
  • Dealing with any customer discrepancies or problems
  • Cross training with other customer service as backup
     

Qualifications

  • Excellent computer literacy to navigate software and type effectively (minimum 45 WPM)
  • Professional customer service with the ability to work under tight timelines
  • Good Communication skills
  • Knowledge of Excel
  • Shipping/expediting experience would be very helpful
  • Must have own vehicle.
  • Must be available to work the following hours with an earlier start time on Mondays:
  • Monday: 5:30am-3:30pm
  • Tuesday to Friday: 7am-3:30pm
  • Overtime as required which can be done remotely from home

Salary: $50,000 plus benefits

René Abgrall Recruiting
(c) 204-981-5666
rene@rarecruiting.com
www.rarecruiting.com

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